Korbitec Inc. is a software company with automated solutions that make document assembly quick and clean, with tricky formatting “a thing of the past,” says company president Alan Bass.
Human error in court documents or missed deadlines can cost litigators time, money, respect, and even clients, he says.
“We have a purpose in our company, that a legal assistant, a law clerk or a lawyer should only have to input their party’s information once because that saves time and avoids mistakes,” Bass says. “And spending time on the formatting of documents should be a thing of the past.”
Headquartered in Toronto, Korbitec’s leading software product is Automated Civil Litigation (ACL), which Bass says maximizes productivity for clients. In just a couple of minutes, ACL readies litigation documents such as, statements of claim, affidavits and correspondence that may take staff hours or more to prepare. Along with saving time, it eliminates errors and inconsistencies and corrects spelling, grammar, pronouns and tense.
Bass says one of the biggest sources of mistakes on court forms or legal documents is copying and pasting from previous forms.
“Inevitably you miss something,” he says. That may be a name, date or case number.
“And then the document could be refused at the court,” Bass says.
This is particularly problematic if due dates are looming. According to LawPro, missed deadlines are the greatest source of claims for administrative dismissal, he says.
Bass recounts meeting a senior partner at a large firm who told him she used to spend about 30 minutes a day reviewing just document back pages, to make sure they were error-free.
That’s too much time and money wasted on something his software can handle in seconds, he says.
“At the low end, in terms of the scope of a practice, there’s a minimum of 20 to 25 per cent time savings,” Bass says. “And in a really busy, document-intensive practice, it’s probably a 30 to 40 per cent time savings.”
While some firms have been slow to adopt new technologies, Bass says, when it comes to ACL, seeing is believing.
“When people see the software in use, their chins drop,” he says. “It’s that impactful. They cannot believe it. No amount of words can describe the feeling people have when they see how quickly we’ve assembled a court form that they’ve spent an hour or more working on.”
The software also includes all the content that litigators need.
“We supply and maintain over 2,000 templates including all the court forms,” says Bass.
While the forms are standard, Korbitec adapts the software for every client’s needs, “so it truly becomes a customized product,” he says.
His company’s pay-per-use fee structure means that ACL is affordable for firms of all sizes, Bass adds, from sole practitioners to some of the largest outfits in Canada.
Because our goals are aligned with those of our customers, Korbitec is actively engaged in training and retraining clients on its new features.
“They receive ongoing support at no additional charge,” Bass says. “We have a unique business model. For one fee, they get everything — for life. There’s no separate charge for software, training, implementation, content or updates.”
Korbitec is continually updating ACL to improve and expand its functionality including the recent addition of a legal task manager, which provides reminders of upcoming events such as filing deadlines and dismissal and limitation dates.
“It’s a very effective way of managing tasks. If they use it, there’s never a reason to miss a due date,” Bass says. “That feature has become so strong, it’s the main reason why some firms have adopted the software and why some firms use it outside of their litigation practice.”
Korbitec has expanded to Alberta and British Columbia in recent months. This year, it will also add family law forms.
“Many of the features we add are requests from our customer base,” Bass says. “We’re continually working to increase the value offering of our software.”